Shipping policy

We are committed to delivering your order in a timely and secure manner. Please review our shipping options below:

Shipping Rates

- Standard Shipping: $12 – Estimated delivery time is 5-7 business days.

- Express Shipping: $15 – Estimated delivery time is 1-3 business days.

- Free Shipping: Orders over $100 qualify for free standard shipping.

Please note that shipping times may vary depending on your location and any unforeseen circumstances such as carrier delays, holidays, or customs processing.

Order Processing

Orders are typically processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking details to monitor your shipment’s progress. Please allow up to 48 hours for tracking updates to appear.

Pre-Orders

For items available on pre-order, the estimated shipping date will be clearly stated in the product description. Pre-order items will be shipped on or around the specified date, and you will receive a notification once your item has been dispatched. Please note that if your order includes both pre-order and in-stock items, the entire order will ship together once the pre-order item is available.

Shipping Policy Terms

We aim to ensure that your items arrive in perfect condition. However, once your package has been handed over to the carrier, we are no longer responsible for any loss, damage, or delays that may occur during transit. In case of any issues, please contact the shipping provider directly with your tracking number for assistance.

International Shipping

Currently, we only ship within Australia. If you are located outside of this region and would like to place an order, please reach out to our customer support team for further assistance.

Return & Refund Policy

If you need to make a return or exchange, please refer to our Refund Policy for detailed instructions. Shipping costs are non-refundable.